🧰 Troubleshooting Basics
If something doesn’t work as expected, please go through this quick checklist before posting support questions.
This saves time for everyone.
✅ Basic Checks
Before reporting an issue:
🌐 Make sure your host is reachable
🔌 Verify the SSH port (usually
22)💻 Try connecting from desktop SSH first
If desktop SSH fails, VaultTerm will fail too.
📸 Capture the Error
If you see an error:
📷 Take a screenshot
📝 Note the exact message
Avoid paraphrasing — exact output matters.
📤 When Posting in Support
Please include:
📱 Device model
🤖 Android version
🌍 Host type (VPS / local server / home lab)
📸 Screenshot of the error
This helps reproduce issues quickly.
🧭 General Advice
VaultTerm connects directly to your server.
Common problems are usually:
- wrong hostname
- wrong port
- firewall blocking SSH
- server not running
Start there.
🛠️ Beta Feedback
VaultTerm is actively evolving.
If you find a bug:
✅ describe steps to reproduce
✅ attach screenshots
✅ keep reports technical and focused
Clear reports = faster fixes.
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